For advice about your Pearson VUE account, registration and booking, rescheduling and cancelling, and test centre enquiries please call Pearson VUE Customer Services:
In Australia phone: 1800 023 095
In New Zealand phone: 0800 451 260
International candidates should refer to the relevant country phone numbers and email contact forms here.
The Pearson VUE Customer Services UCAT ANZ helpline is available 09:00 to 18:00 local time for each country; Monday to Friday excluding local holidays.
You can also contact the Customer Service by email via the form below (you must include UCAT ANZ as the '*Testing Program' in the email form):
Please allow 3-4 business days to receive a response. For immediate assistance, please call Customer Services.
Before contacting Customer Services please read our website and FAQs carefully which may answer your query.
UCAT ANZ Office
For advice about the concession scheme, access arrangements / test accommodations, overseas test centre requests and general enquiries please email the UCAT ANZ Office: