Contact Us Form

Contact Pearson VUE Customer Services

General Queries / edits to name on accounts

Submit your query via the form below. Please allow up to 5 business days to receive an email response.

For edits to your name on your account, please upload your ID or change of name certificate.

There may be a delay dealing with your query if you do not complete all the fields or the information you provide does not match your account details.

Tests cannot be rescheduled or cancelled by email. Rescheduling and Cancelling can be managed through your Pearson VUE account.