Pearson VUE Customer Services
For updates about COVID-19 as it relates to UCAT ANZ testing, please refer to the UCAT ANZ website here.
For advice about the following, please call Pearson VUE Customer Services:
- Pearson VUE account
- Registration and Booking
- Rescheduling and Cancelling
- Test Centre enquiries
In Australia phone: 1800 512 320
In New Zealand phone: 0800 451 260
International contact details
Pearson VUE Customer Services are available 9am to midnight local time, daily (including weekends).
You can also contact Pearson VUE Customer Services using this email form. Please allow up to 5 business days to receive an email response. For immediate assistance, please call Pearson VUE Customer Services.
Before contacting Customer Services please read this website and FAQs which may answer your query.
UCAT ANZ Office
For advice about the following, please email the UCAT ANZ Office:
- General enquiries
- Concession Scheme
- Access arrangements / Accommodations
- Overseas test centre requests
All communications with the UCAT ANZ Office are via email. Please use your registered email address and include your full name and UCAT ANZ ID number, if applicable. Email responses are provided Monday to Friday.
Before contacting our office, please read this website and FAQs which may answer your query.
Personal responses to enquiries are not provided at the UCAT ANZ Office in Melbourne.